Something stuck? Tell us plainly.
IT support for the devices, accounts and setups your work depends on. Monday to Friday, 09:00–18:00 UK time. We do not promise a fixed response time, but we read every request.
Support request
Help us help you
- What device and system are you on?
- What were you trying to do?
- What exactly appeared on screen?
- Does it affect one person or several?
Please never send passwords through this form or by email.
What counts as IT support here?
Everyday help with devices, accounts, email and setup around the apps and websites we work on, or yours. If unsure, just ask.
Can you log in to my computer remotely?
Only if we both agree a method beforehand. We will never ask for access out of the blue.
Is this form a ticketing system?
No. It sends an email to [email protected] via the website host. Keep your own note of what you sent.